The Czech government has unveiled its digitalisation plans for the coming year, aiming for significant progress in the Ministries of Transport, Labour, and Interior. By next year, the Czech Social Security Administration is expected to operate entirely online, and the Transport Portal will offer 90% of its services digitally.
“Compared to Germany, the Czech Republic is ahead in terms of digitalisation,” said Prime Minister Petr Fiala at the beginning of the press conference (ČT24). Citizens can already submit applications for pensions, child benefits, housing allowances, and tax declarations online.
Labour and Social Affairs Minister Marian Jurečka highlighted the benefits of digitalisation for both citizens and businesses. “By the end of 2025, 95% of our ministry’s agenda will be digitalised. Those who prefer it will no longer need to visit in person,” said Jurečka.
Interior Minister Vít Rakušan introduced a new electronic portal that will digitalise 114 of his ministry’s services, scheduled for launch in February. Features will include online reporting of lost documents, births, and address changes.
A central initiative is the eMatriky (eRegistry) project, which will centralise all state services, allowing citizens to request birth or death certificates online.
The Interior Ministry also plans to fully digitalise election management. Citizens will be able to apply for voter ID cards online and select their preferred electoral district. From next year, voters will be able to use an electronic document (eDoklady) on their phones instead of an ID card. By mid-2025, eDoklad will also include driving licences. Citizens can use these electronic documents to verify their identity at post offices or banks.
Processes for foreign workers will also be fully digitalised to facilitate access to the Czech labour market.
The Transport Portal (Portál dopravy) will be enhanced with new features, as announced by Transport Minister Martin Kupka. Notifications will alert users about expiring MOTs, driving licences, liability insurance, or motorway vignettes. Professional drivers will receive an integrated electronic package that combines their work ID with their driving licence.
By 2025, driving licences will be deliverable via courier or pick-up boxes, and administrative fees will be payable online. However, Kupka reassured the public that “the option to handle these matters in person at the office will remain.”
The government is also working on introducing a centralised portal for patients and doctors by 2025, complemented by centralised patient registers. A new system will simplify the tracking of reimbursable co-payments.
The ministry for labour and social affairs plans to digitise applications for maternity and caregiving allowances, as well as unemployment benefits. These processes will be managed through the Jenda customer portal. Employers will benefit from a unified monthly report shared across all relevant state institutions.
Initially, the Digital Services Act aimed to digitalise all state agendas by February 2024. However, due to efficiency, usage, and cost concerns, this deadline is unlikely to be met. The government is considering postponing its implementation by two years, though an official decision is yet to be made.
